It's a pleasure to have you here

Most practices have one, the popular vet, the vet that clients line up for and rave about. Interestingly, these vets are usually not the most experienced or specialised, but what they are is good communicators. 
And you may have noticed they are often the happiest vets too. So what's going on here?

Course curriculum

  • 1

    Welcome

  • 2

    1. Consulting Skills

  • 3

    2. Consultation Models

    • Create Your Own Model

    • Webinar 2. Part A

    • Webinar 2. Part B
  • 4

    3. The Beginning

    • Making a Connection

    • Webinar 3. Part A

    • Webinar 3. Part B
  • 5

    4. The Middle

    • Up Next

    • Webinar 4. Part A

    • Webinar 4. Part B
  • 6

    5. The End

    • Last one!

    • Webinar 5. Part A

    • Webinar 5. Part B
  • 7

    Resources

    • References

    • The 4 Best Veterinary Client Communication Hacks

    • Client Feedback Form for Your Practice

    • Client Consent Form (Recording Consultations)

    • Colleague Consultation Skills Assessment Form

    • Course Feedback Form
  • 8

    All The Best

    • Goodbye & Thank you
  • 9

    Assessment

    • Finale Assessment

    • We value your feedback!

    • Consultation Feedback Report